Work Hours
Global Customer Service Hours
We're here to help you. Below are our working hours in different time zones for your reference.
Day
Beijing Time
Los Angeles
New York
London
Berlin
Monday - Friday
11:00 - 23:00/GMT +8
20:00 - 08:00*
23:00 - 11:00*
04:00 - 16:00
05:00 - 17:00
Saturday
15:00 - 23:00/GMT +8
00:00 - 08:00
03:00 - 11:00
08:00 - 16:00
09:00 - 17:00
Sunday
15:00 - 23:00/GMT +8
00:00 - 08:00
03:00 - 11:00
08:00 - 16:00
09:00 - 17:00
* Indicates time spans across two calendar days
Note: Response times may be slower on Saturdays.